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As new members of the UMW family, the IT staff would like to say “Welcome!” We hope that you enjoy your tenure here. We’ve put together these pages to help you understand what resources you’ll have available to you as a UMW Faculty, Staff, or Student.
Support Information
Self Help:
The IT Department maintains a Technology Information page providing self-help documentation.
IT Help Desk:
The IT Help Desk is located on the ground floor of George Washington Hall. Hours are 7:30 am – 8:00 pm Monday – Friday.
The Help Desk may also be contacted by calling 540-654-2255 or by emailing helpdesk@umw.edu.
Connecting to Wireless
UMW has two separate wireless networks.
Residential network: is provided by Apogee. For questions on connecting to the Internet or TV issues – contact Apogee at 540-654-2255 (option 1) or 877-478-8808. This network is available to students with a housing contract.
UMW Network: covers academic and administrative buildings and requires authentication through Clean Access and current virus protection. For more information on connecting to the UMW Wireless Network, visit: http://technology.umw.edu/connecting/
Learning Management System
Beginning fall 2011, UMW will use a new learning management system (LMS) called Canvas. Canvas is an open LMS created by Instructure and that replaces Blackboard in the UMW environment.
To log into Canvas, visit: https://canvas.umw.edu/login
Information and resources for faculty: http://canvas.umwblogs.org/
Information and resources for students: http://canvas.umwblogs.org/information-for-students/
Microsoft Office and Other Software
Students:
Microsoft Office and other software packages are available in the UMW Bookstore located in Lee Hall. The Division of Teaching and Learning Technologies maintains a site call Stuff for Starving Students where students can learn about free technology tools.
All students receive a Live@edu email account. Information on how to access your account is available on our website and additional information is available from Microsoft.
Faculty and Staff:
UMW faculty and staff may license a copy of Microsoft Office to use at home. More information is available on the Microsoft Office Work at Home page.
Hardware Purchases
Students:
Students can visit the Bringing a Computer to Campus site for more information on hardware recommendations.
Faculty and Staff:
Faculty and staff should visit the Technology Equipment and Software Purchases site.
Training Opportunities
Resources and information about training opportunities are available on the Technology Training website.
