Help Desk

We Have Moved!

The IT Help Desk is now located in the Information and Technology Convergence Center (ITCC) located near the Simpson Library.  Visit us on the lower level in room 112.

The IT Help Desk provides support for technology-related problems or questions from the UMW Community.  Staffed by both full-time employees and part-time student aides, when you contact us for assistance, Help Desk representatives work to resolve your issue quickly.  If we can’t solve the issue, we route your information to the appropriate person or department, or assign a technician to contact you and address your problem.

After Hours Support:  We offer several online resources to help you address some of the most common technology issues at http://technology.umw.edu/info/.  If these resources don’t solve your problem, please send us an email, leave us voice mail, or use our web form to submit your issue.  Help Desk staff will respond as soon as possible during our regular business hours.