The IT Help Desk is here to respond to any technology-related problems or questions that people may have at the University. We are staffed by both full-time employees and part-time student aides. When you call us for assistance, if the Help Desk representative cannot help you directly, they will route your question to the appropriate person or department.
The advantage of utilizing the Help Desk is efficiency. Because UMW systems are undergoing frequent change, it is hard for everyone to sort out where to go if there is a problem with EagleNet, or Canvas, or E-mail, or even your own computer. Rather than having YOU sort that out, let the UMW IT Help Desk do it.
Email us: email@example.com
Call us: (540) 654-2255
Visit us: George Washington Hall Room 027