Help Desk

We are CLOSED from Wednesday, November 25th thorough Sunday, November 29th.  We will reopen on Monday, November 30 at 8:00 AM.  IT staff will perform very limited monitoring of email and voicemail sent to the Help Desk during this time, and will reply to EMERGENCIES ONLY.  Staff will reply to all other requests for assistance when we reopen on Monday.

The IT Help Desk provides support for technology-related problems or questions from the UMW Community.  Staffed by both full-time employees and part-time student aides, Help Desk representatives work to resolve your issue quickly.  If we can’t solve the issue, we route your information to the appropriate person or department, or assign a technician to contact you and address your problem.

After Hours Support:  We offer several online resources to help you address some of the most common technology issues at  If these resources don’t solve your problem, please send us an email, leave us voice mail, or use our web form to submit your issue.  Help Desk staff will respond as soon as possible during our regular business hours.