Help Desk

Hours for Start of Semester:

8/22 – 8/26 – 8:00 AM – 5:00 PM

Sunday, August 28 – 1:00 PM – 4:00 PM
Monday, August 29 – 8:00 AM – 8:00 PM
Tuesday, August 30 – 8:00 AM – 8:00 PM

Regular fall semester hours begin on Wednesday, August 31:
Monday – Thursday – 8:00 AM – 6:30 PM
Friday – 8:00 AM – 5:00 PM
Saturday and Sunday – CLOSED

The IT Help Desk provides support for technology-related problems or questions from the UMW Community.  Staffed by both full-time employees and part-time student aides, Help Desk representatives work to resolve your issue quickly.  If we can’t solve the issue, we route your information to the appropriate person or department, or assign a technician to contact you and address your problem.

After Hours Support:  We offer several online resources to help you address some of the most common technology issues at http://technology.umw.edu/info/.  If these resources don’t solve your problem, please send us an email, leave us voice mail, or use our web form to submit your issue.  Help Desk staff will respond as soon as possible during our regular business hours.