Submit a Service Request

Please complete this form to have an IT Support Ticket generated and submitted to the Help Desk staff.  We will respond to your request during Help Desk hours, posted here:

If you are a student living in the residence halls and are experiencing problems with your internet connection (wired or wireless connection to the Apogee network) or cable television please call Apogee 24/7 Customer Support at 1-877-478-8808. Please remember that Apogee cannot help you with password resets, or access to UMW systems like email, EagleNet, Canvas or Banner – those issues must be resolved by the UMW Help Desk.