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Our Departments and Offices

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Justin Webb , Acting Chief Information Officer
jwebb at umw.edu, 540-654-2246

Vacant, Executive Administrative Assistant
540-654-2246

Sean O’Brien, IT Project Manager
sobrien at umw.edu, 540-654-1027 

The groups and functions comprising the Information Technologies department include:

IT Support Services

(Jerry Slezak, Director, IT Support Services, jslezak at umw.edu, 540-654-2118)

  • IT Help Desk – Centralized IT Help Desk support for faculty, staff and students. Incident reporting, tracking and resolution for hardware, software, infrastructure, audio visual, phone or other IT related questions or problems
  • New computer installation support; management of computer replacement cycles
  • Computer desktop/laptop and printer repairs and replacements

Enterprise Application Services

(Justin Webb, Executive Director, Enterprise Application Services, jwebb at umw.edu, 540-654-1907)

  • Management of the university’s centralized enterprise data environment and technical management and support for the integrated Banner administration information system.
  • Provide business systems analysis and software development in support of Banner, the EagleNet portal, the EagleOne ID Card system, the Bosscars Parking Management system as well as other applications and data integration efforts.
  • Provide technical support for the university’s data reporting environment and management decision making.

Information Technology Security

(Raymond Usler, Director of IT Security and ISO, rusler at umw.edu, 540-654-2152)

  • Administer a comprehensive Information Security program to safeguard and protect the university’s enterprise data and systems
  • Provide technical tools and services, education, awareness, and guidance for faculty, staff and students to ensure a safe and secure information technology environment for teaching and learning and university business operations.
  • Support Identity Management initiatives.
  • Conduct ongoing information technology risk assessments and ensure appropriate remediation as necessary.

IT Business Office

(Charity Hooper, Manager IT Business Office, chooper at umw.edu, 540-654-1374)

  • Equipment receiving, tagging and inventory of computers and associated peripheral equipment.
  • Budget and contract analysis and administration

IT Infrastructure Administration 

(Hall Cheshire, Executive Director , IT Infrastructure, hcheshir at umw.edu, 540-654-1379)

  • Management and oversight for IT related projects and initiatives.
  • Planning, support, guidance and technical oversight for IT related infrastructure requirements (network, access, hardware, software, A/V, phone, etc.) associated with capital projects building construction and renovation
  • Strategic planning and senior technical oversight for upgrades and expansions of WANS, LANS, and data center services

 Networks and Communications

(Deborah Hovey-Boutchyard, Director, Networks & Communications, dhovey at umw.edu, 540-654-1217)

  • Management of the university’s wired and wireless network and internet service provisioning
  • Network security administration; traffic shaping and monitoring
  • Email system administration for faculty, staff and students
  • Management of telephone communications – Analog phone services as well as Voice Over Internet Protocol (VoIP)

Data Center Services

(David Dean, Director, Data Center Services, ddean at umw.edu, 540-286-8034)

  • Administration of centralized servers, data storage solutions, and data center services and operations in support of the university’s enterprise data and systems environment.
  • Centralized system backup services
  • Administration of the academic Computer Science server environment.