Looking for Canvas support?
UMW has 24/7/365 Canvas support for faculty, staff, and students through phone, email, live chat, and Canvas Guides.
Support channels can be found by going to the “?” symbol, or help, in the lower left of the Dashboard menu.
Teachers [and students] can call, chat, or email, and we’re going to answer calls within one minute, chats within two minutes, and respond to emails within one hour. Whether a teacher needs something in those precious minutes between classes or late on a Sunday night when they’re preparing their lessons for the week, they can pick up the phone or chat and get immediate help from an Instructure employee. ~ Canvas Support
Canvas support can help you with issues ranging from cross-listing courses to organizing your grade book, building pages, and more.
If you are developing or designing a new online course and want to strategize your approach, you can contact firstname.lastname@example.org.