[{"id":41872,"date":"2016-10-18T10:23:38","date_gmt":"2016-10-18T14:23:38","guid":{"rendered":"http:\/\/technology.umw.edu\/helpdesk\/?post_type=advisory&p=41872"},"modified":"2016-10-18T13:42:45","modified_gmt":"2016-10-18T17:42:45","slug":"unplanned-downtime-mytime","status":"publish","type":"advisory","link":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/unplanned-downtime-mytime\/","title":{"rendered":"MyTime Issues Resolved"},"content":{"rendered":"

UPDATE:\u00a0 10\/18\/16 – 12:29 PM
\n<\/strong>The MyTime issues have been resolved.\u00a0 If you experience continued problems, please contact the Help Desk.<\/p>\n

UPDATE:\u00a0 10\/18\/16 – 10:40 AM<\/strong>
\nWe have received reports of intermittent access from some users, so your access may vary.<\/p>\n

Original Message Posted 10\/18\/16 at 10:30 AM
\nNotice of Unplanned Downtime
\n<\/strong><\/p>\n

System:<\/strong> MyTime and MyTime Mobile<\/p>\n

Impact to You<\/strong>: MyTime and the MyTime mobile app are currently down.\u00a0 Technicians are working to restore service as quickly as possible.\u00a0 There is currently no ETA on when the system will be fixed.If you use a timeclock to record your times in MyTime, you can continue to use it during this downtime.\u00a0 All others should keep manual records of their clock in and clock out times with their manager until the service is restored.Updates:<\/strong> If needed, updates will be posted here and to our Twitter feed: twitter.com\/umwIT<\/span><\/span><\/span>Thanks for your patience as we work to resolve the issues. Please contact the IT Help Desk if you have any questions or concerns.Phone: 540-654-2255<\/strong>
\nIn Person: HCC Room 112<\/strong>
\nEmail: helpdesk@umw.edu<\/strong>
\nWebsite: technology.umw.edu\/helpdesk<\/strong><\/div>\n","protected":false},"excerpt":{"rendered":"

UPDATE:\u00a0 10\/18\/16 – 12:29 PM The MyTime issues have been resolved.\u00a0 If you experience continued problems, please contact the Help Desk. UPDATE:\u00a0 10\/18\/16 – 10:40 AM We have received reports of intermittent access from some users, so your access may vary. Original Message Posted 10\/18\/16 at 10:30 AM Notice of Unplanned Downtime System: MyTime and […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41872","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"\nMyTime Issues Resolved - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/unplanned-downtime-mytime\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MyTime Issues Resolved\" \/>\n<meta property=\"og:description\" content=\"UPDATE:\u00a0 10\/18\/16 – 12:29 PM The MyTime issues have been resolved.\u00a0 If you experience continued problems, please contact the Help Desk. UPDATE:\u00a0 10\/18\/16 – 10:40 AM We have received reports of intermittent access from some users, so your access may vary. Original Message Posted 10\/18\/16 at 10:30 AM Notice of Unplanned Downtime System: MyTime and […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/unplanned-downtime-mytime\/\" \/>\n<meta property=\"og:site_name\" content=\"Help Desk\" \/>\n<meta property=\"article:modified_time\" content=\"2016-10-18T17:42:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/unplanned-downtime-mytime\\\/\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/unplanned-downtime-mytime\\\/\",\"name\":\"MyTime Issues Resolved - Help Desk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\"},\"datePublished\":\"2016-10-18T14:23:38+00:00\",\"dateModified\":\"2016-10-18T17:42:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/unplanned-downtime-mytime\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/unplanned-downtime-mytime\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/unplanned-downtime-mytime\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MyTime Issues Resolved\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\",\"name\":\"Help Desk\",\"description\":\"UMW IT Support Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"MyTime Issues Resolved - Help Desk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/unplanned-downtime-mytime\/","og_locale":"en_US","og_type":"article","og_title":"MyTime Issues Resolved","og_description":"UPDATE:\u00a0 10\/18\/16 – 12:29 PM The MyTime issues have been resolved.\u00a0 If you experience continued problems, please contact the Help Desk. UPDATE:\u00a0 10\/18\/16 – 10:40 AM We have received reports of intermittent access from some users, so your access may vary. 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Individual user\u2019s domains will not be affected, but users will not be able to login to <a href=\"http:\/\/umwdomains.com\" target=\"_blank\">http:\/\/umwdomains.com<\/a>\u00a0to access cPanel or authenticate into sites automatically.<\/div>\n<div><\/div>\n<div>If users need to login to their sites (for example, a WordPress installation) they can do so by going to the login page (for WordPress, append \u201c\/wp-admin\u201d to the site\u2019s URL) and entering their credentials. If a user doesn\u2019t remember their WordPress password, they can click the \u201cLost your password?\u201d link on the login page to initiate a manual password reset via email. The message that they receive will also contain their username, if they are having difficulty remember it.<\/div>\n<div><\/div>\n<div>Thanks,<\/div>\n<div>Martha<\/div>\n<div><\/div>\n<div>Martha Burtis<\/div>\n<div>\n<div>Director, Digital Knowledge Center ~~ support for UMW students with digital projects & assignments<\/div>\n<div>University of Mary Washington<\/div>\n<div><a href=\"mailto:mburtis@umw.edu\" target=\"_blank\">mburtis@umw.edu<\/a>\u00a0| 654-540-1355 |\u00a0<a href=\"http:\/\/www.marthaburtis.net\/\" target=\"_blank\">www.marthaburtis.net<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE:\u00a0 10\/17\/16 – 5:00 PM:\u00a0 The maintenance is now complete. UPDATE:\u00a0\u00a0 10\/17\/16 – 1:10 PM:\u00a0 Maintenance is taking longer than expected.\u00a0 It is now anticipated work will be completed by 5:oo PM. Notice of\u00a0Scheduled Downtime\u00a0 (posted on behalf of the Digital Knowledge Center and DTLT) System: Domain of One\u2019s Own Start Time: 8AM, Monday, 10\/17\/16 […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41869","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Domain of One's Own - Maintenance Complete - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/domain-ones-scheduled-downtime-monday\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Domain of One's Own - Maintenance Complete\" \/>\n<meta property=\"og:description\" content=\"UPDATE:\u00a0 10\/17\/16 – 5:00 PM:\u00a0 The maintenance is now complete. UPDATE:\u00a0\u00a0 10\/17\/16 – 1:10 PM:\u00a0 Maintenance is taking longer than expected.\u00a0 It is now anticipated work will be completed by 5:oo PM. Notice of\u00a0Scheduled Downtime\u00a0 (posted on behalf of the Digital Knowledge Center and DTLT) System: Domain of One\u2019s Own Start Time: 8AM, Monday, 10\/17\/16 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/domain-ones-scheduled-downtime-monday\/\" \/>\n<meta property=\"og:site_name\" content=\"Help Desk\" \/>\n<meta property=\"article:modified_time\" content=\"2016-10-17T21:03:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/domain-ones-scheduled-downtime-monday\\\/\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/domain-ones-scheduled-downtime-monday\\\/\",\"name\":\"Domain of One's Own - Maintenance Complete - Help Desk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\"},\"datePublished\":\"2016-10-17T13:09:55+00:00\",\"dateModified\":\"2016-10-17T21:03:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/domain-ones-scheduled-downtime-monday\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/domain-ones-scheduled-downtime-monday\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/domain-ones-scheduled-downtime-monday\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Domain of One’s Own – Maintenance Complete\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\",\"name\":\"Help Desk\",\"description\":\"UMW IT Support Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Domain of One's Own - Maintenance Complete - Help Desk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/domain-ones-scheduled-downtime-monday\/","og_locale":"en_US","og_type":"article","og_title":"Domain of One's Own - Maintenance Complete","og_description":"UPDATE:\u00a0 10\/17\/16 – 5:00 PM:\u00a0 The maintenance is now complete. 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Please contact the IT Help Desk if you have any questions or concerns.<strong>Phone: 540-654-2255<\/strong><br \/>\n<strong>In Person: HCC Room 112<\/strong><br \/>\n<strong>Email: helpdesk@umw.edu<\/strong><br \/>\n<strong>Website: technology.umw.edu\/helpdesk<\/strong><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Notice of IT Maintenance System: UMW Wireless networks (UMW, UMW Secure and UMW Guest) Start Time: 5PM, Friday, 10\/14\/16 End Time: 7PM, Monday, 10\/14\/16 Impact to You: Users may experience brief wireless downtime or disconnections during the maintenance window. Updates: If needed, updates will be posted to our Twitter feed: twitter.com\/umwITThanks for your patience as […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41868","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Wireless Maintenance Friday Evening - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/wireless-maintenance-friday-evening\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wireless Maintenance Friday Evening\" \/>\n<meta property=\"og:description\" content=\"Notice of IT Maintenance System: UMW Wireless networks (UMW, UMW Secure and UMW Guest) Start Time: 5PM, Friday, 10\/14\/16 End Time: 7PM, Monday, 10\/14\/16 Impact to You: Users may experience brief wireless downtime or disconnections during the maintenance window. Updates: If needed, updates will be posted to our Twitter feed: twitter.com\/umwITThanks for your patience as […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/wireless-maintenance-friday-evening\/\" \/>\n<meta property=\"og:site_name\" content=\"Help Desk\" \/>\n<meta property=\"article:modified_time\" content=\"2016-10-13T20:55:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/wireless-maintenance-friday-evening\\\/\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/wireless-maintenance-friday-evening\\\/\",\"name\":\"Wireless Maintenance Friday Evening - Help Desk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\"},\"datePublished\":\"2016-10-13T20:51:55+00:00\",\"dateModified\":\"2016-10-13T20:55:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/wireless-maintenance-friday-evening\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/wireless-maintenance-friday-evening\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/wireless-maintenance-friday-evening\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Wireless Maintenance Friday Evening\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\",\"name\":\"Help Desk\",\"description\":\"UMW IT Support Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Wireless Maintenance Friday Evening - Help Desk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/wireless-maintenance-friday-evening\/","og_locale":"en_US","og_type":"article","og_title":"Wireless Maintenance Friday Evening","og_description":"Notice of IT Maintenance System: UMW Wireless networks (UMW, UMW Secure and UMW Guest) Start Time: 5PM, Friday, 10\/14\/16 End Time: 7PM, Monday, 10\/14\/16 Impact to You: Users may experience brief wireless downtime or disconnections during the maintenance window. 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Affected components include Banner INB, SSB, and Reporting. This means that actions like registration and student payments through Banner via EaglePay must wait until the maintenance is complete and systems are returned to active status.<br \/>\nAdditionally, all shared network drives and Microsoft Communicator messaging will be unavailable.<\/p>\n<p><strong>Updates: <\/strong>If needed, updates will be posted to our Twitter feed: <a href=\"http:\/\/twitter.com\/umwIT\">twitter.com\/umwIT<\/a><\/p>\n<p>Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.<\/p>\n<p><strong>Phone: 540-654-2255<br \/>\nIn Person: HCC Room 112<\/strong><br \/>\n<strong>Email: <a href=\"mailto:helpdesk@umw.edu\">helpdesk@umw.edu<\/a><\/strong><br \/>\n<strong>Website: technology.umw.edu\/helpdesk<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>System: Banner Production System (Banner SSB, INB and Reporting), Shared Drives (File & Print), and Microsoft Communicator Start Time: 6 PM, Friday, 10\/07\/16 End Time: 6:00 AM, Saturday, 10\/08\/16 Impact to You: The Banner production system will be unavailable during this time while maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41867","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Scheduled Downtime for Banner, Shared Drives and Communicator - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-downtime-banner-shared-drives-communicator\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Scheduled Downtime for Banner, Shared Drives and Communicator\" \/>\n<meta property=\"og:description\" content=\"System: Banner Production System (Banner SSB, INB and Reporting), Shared Drives (File & Print), and Microsoft Communicator Start Time: 6 PM, Friday, 10\/07\/16 End Time: 6:00 AM, Saturday, 10\/08\/16 Impact to You: The Banner production system will be unavailable during this time while maintenance is performed. Affected components include Banner INB, SSB, and Reporting. 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Affected components include Banner INB, SSB, and Reporting. This […]","og_url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-downtime-banner-shared-drives-communicator\/","og_site_name":"Help Desk","article_modified_time":"2016-10-07T15:56:41+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-downtime-banner-shared-drives-communicator\/","url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-downtime-banner-shared-drives-communicator\/","name":"Scheduled Downtime for Banner, Shared Drives and Communicator - Help Desk","isPartOf":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/#website"},"datePublished":"2016-10-07T15:55:01+00:00","dateModified":"2016-10-07T15:56:41+00:00","breadcrumb":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-downtime-banner-shared-drives-communicator\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-downtime-banner-shared-drives-communicator\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-downtime-banner-shared-drives-communicator\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/technology.umw.edu\/helpdesk\/"},{"@type":"ListItem","position":2,"name":"Scheduled Downtime for Banner, Shared Drives and Communicator"}]},{"@type":"WebSite","@id":"https:\/\/technology.umw.edu\/helpdesk\/#website","url":"https:\/\/technology.umw.edu\/helpdesk\/","name":"Help Desk","description":"UMW IT Support Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/technology.umw.edu\/helpdesk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory\/41867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory"}],"about":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/types\/advisory"}],"author":[{"embeddable":true,"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/users\/71"}],"wp:attachment":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/media?parent=41867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":41863,"date":"2016-09-23T15:28:50","date_gmt":"2016-09-23T19:28:50","guid":{"rendered":"http:\/\/technology.umw.edu\/helpdesk\/?post_type=advisory&p=41863"},"modified":"2016-09-23T15:28:50","modified_gmt":"2016-09-23T19:28:50","slug":"scheduled-banner-downtime-friday-9pm-midnight","status":"publish","type":"advisory","link":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/","title":{"rendered":"Scheduled Banner Downtime Friday 9PM – Midnight"},"content":{"rendered":"<p><strong>IT Support Services \u2013 Notice of Scheduled Downtime<br \/>\n<\/strong><\/p>\n<p><strong>System:<\/strong> Banner Production System (Banner SSB, INB and Reporting)<\/p>\n<p><strong>Start Time:<\/strong> 9 PM, Friday, 9\/23\/16<\/p>\n<p><strong>End Time:<\/strong> 12:00 AM, Saturday, 9\/24\/16<\/p>\n<p><strong>Impact to You:<\/strong> The Banner production system will be unavailable during this time while maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This means that actions like registration and student payments through Banner via EaglePay must wait until the maintenance is complete and systems are returned to active status.<\/p>\n<p><strong>Updates: <\/strong>If needed, updates will be posted to our Twitter feed: <a href=\"http:\/\/twitter.com\/umwIT\">twitter.com\/umwIT<\/a><\/p>\n<p>Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.<\/p>\n<p><strong>Phone: 540-654-2255<br \/>\nIn Person: HCC Room 112<\/strong><br \/>\n<strong>Email: <a href=\"mailto:helpdesk@umw.edu\">helpdesk@umw.edu<\/a><\/strong><br \/>\n<strong>Website: technology.umw.edu\/helpdesk<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Support Services \u2013 Notice of Scheduled Downtime System: Banner Production System (Banner SSB, INB and Reporting) Start Time: 9 PM, Friday, 9\/23\/16 End Time: 12:00 AM, Saturday, 9\/24\/16 Impact to You: The Banner production system will be unavailable during this time while maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41863","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Scheduled Banner Downtime Friday 9PM - Midnight - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Scheduled Banner Downtime Friday 9PM - Midnight\" \/>\n<meta property=\"og:description\" content=\"IT Support Services \u2013 Notice of Scheduled Downtime System: Banner Production System (Banner SSB, INB and Reporting) Start Time: 9 PM, Friday, 9\/23\/16 End Time: 12:00 AM, Saturday, 9\/24\/16 Impact to You: The Banner production system will be unavailable during this time while maintenance is performed. Affected components include Banner INB, SSB, and Reporting. 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Affected components include Banner INB, SSB, and Reporting. This […]","og_url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/","og_site_name":"Help Desk","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/","url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/","name":"Scheduled Banner Downtime Friday 9PM - Midnight - Help Desk","isPartOf":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/#website"},"datePublished":"2016-09-23T19:28:50+00:00","breadcrumb":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-banner-downtime-friday-9pm-midnight\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/technology.umw.edu\/helpdesk\/"},{"@type":"ListItem","position":2,"name":"Scheduled Banner Downtime Friday 9PM – Midnight"}]},{"@type":"WebSite","@id":"https:\/\/technology.umw.edu\/helpdesk\/#website","url":"https:\/\/technology.umw.edu\/helpdesk\/","name":"Help Desk","description":"UMW IT Support Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/technology.umw.edu\/helpdesk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory\/41863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory"}],"about":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/types\/advisory"}],"author":[{"embeddable":true,"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/users\/71"}],"wp:attachment":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/media?parent=41863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":41860,"date":"2016-09-21T09:50:57","date_gmt":"2016-09-21T13:50:57","guid":{"rendered":"http:\/\/technology.umw.edu\/helpdesk\/?post_type=advisory&p=41860"},"modified":"2016-09-21T13:52:45","modified_gmt":"2016-09-21T17:52:45","slug":"unplanned-downtime-domain-ones","status":"publish","type":"advisory","link":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/unplanned-downtime-domain-ones\/","title":{"rendered":"Resolved: Domain of One’s Own Downtime"},"content":{"rendered":"<div>UPDATE:\u00a0 1:50 PM – 9\/21\/16<\/div>\n<div><span class=\"incident-update-body\">The Domain of One’s Own issues have been resolved and all users should now have full access to their accounts. If you continue to experience issues, please contact the Help Desk.<\/span><\/div>\n<div><\/div>\n<div>UPDATE:\u00a0 11:15 AM – 9\/21\/16<\/div>\n<div>Some users DoOO accounts are back, but some are still down.\u00a0 No ETA is available at this time for when all users will have full access.<\/div>\n<div><\/div>\n<div>Original Notification – 9:50 AM, 9\/21\/16<\/div>\n<div><b>NOTICE OF UNPLANNED DOWNTIME<\/b><\/div>\n<div><\/div>\n<div><b>System:<\/b> Domain of One\u2019s Own<\/div>\n<div><\/div>\n<div><b>Impact to You:<\/b> Domain of One\u2019s Own users may be experiencing downtime of their domains\/sites. This is due to a data center outage upstream from our hosting provider. Our hosting provider is working on resolving the issue. There is currently no estimate when all accounts will be back on line.<\/div>\n<div><\/div>\n<div><b>Updates:<\/b> If needed, updates will be posted to our Twitter feed: twitter.com\/umwITThanks for your patience as we troubleshoot the issues. Please contact the IT Help Desk if you have any questions or concerns.<b>Phone: 540-654-2255<\/b><br \/>\n<b>In Person: HCC Room 112<\/b><br \/>\n<b>Email: helpdesk@umw.edu<\/b><br \/>\n<b>Website: technology.umw.edu\/helpdesk<\/b><\/div>\n<p> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE:\u00a0 1:50 PM – 9\/21\/16 The Domain of One’s Own issues have been resolved and all users should now have full access to their accounts. If you continue to experience issues, please contact the Help Desk. UPDATE:\u00a0 11:15 AM – 9\/21\/16 Some users DoOO accounts are back, but some are still down.\u00a0 No ETA is […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41860","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resolved: Domain of One's Own Downtime - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/unplanned-downtime-domain-ones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolved: Domain of One's Own Downtime\" \/>\n<meta property=\"og:description\" content=\"UPDATE:\u00a0 1:50 PM – 9\/21\/16 The Domain of One’s Own issues have been resolved and all users should now have full access to their accounts. 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You will then be prompted to log in to your site with your WordPress credentials. If you don’t know your WordPress credentials then you can always reset your password.<\/p>\n<p><strong>Updates: <\/strong>If needed, updates will be posted to our Twitter feed: <a href=\"http:\/\/twitter.com\/umwIT\">twitter.com\/umwIT<\/a><\/p>\n<p>Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.<\/p>\n<p><strong>Phone: 540-654-2255<br \/>\nIn Person: HCC Room 112<\/strong><br \/>\n<strong>Email: <a href=\"mailto:helpdesk@umw.edu\">helpdesk@umw.edu<\/a><\/strong><br \/>\n<strong>Website: technology.umw.edu\/helpdesk<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Support Services \u2013 Notice of Planned Downtime System:\u00a0Domain of One’s Own Start Time:\u00a08 PM, Sunday, 8\/21\/16 End Time: 6 AM, Monday, 8\/22\/16 Impact to You:\u00a0 \u00a0From 8pm on Sunday, August 21st to 6am on Monday, August 22nd, Domain of One’s Own will be down for\u00a0 maintenance. You can still edit your WordPress sites by […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41851","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Scheduled Maintenance: Domain of One's Own - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-maintenance-domain-ones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Scheduled Maintenance: Domain of One's Own\" \/>\n<meta property=\"og:description\" content=\"IT Support Services \u2013 Notice of Planned Downtime System:\u00a0Domain of One’s Own Start Time:\u00a08 PM, Sunday, 8\/21\/16 End Time: 6 AM, Monday, 8\/22\/16 Impact to You:\u00a0 \u00a0From 8pm on Sunday, August 21st to 6am on Monday, August 22nd, Domain of One’s Own will be down for\u00a0 maintenance. 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You can still edit your WordPress sites by […]","og_url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-maintenance-domain-ones\/","og_site_name":"Help Desk","article_modified_time":"2016-08-22T12:51:05+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-maintenance-domain-ones\/","url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-maintenance-domain-ones\/","name":"Scheduled Maintenance: Domain of One's Own - Help Desk","isPartOf":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/#website"},"datePublished":"2016-08-21T19:58:58+00:00","dateModified":"2016-08-22T12:51:05+00:00","breadcrumb":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-maintenance-domain-ones\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-maintenance-domain-ones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/scheduled-maintenance-domain-ones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/technology.umw.edu\/helpdesk\/"},{"@type":"ListItem","position":2,"name":"Scheduled Maintenance: Domain of One’s Own"}]},{"@type":"WebSite","@id":"https:\/\/technology.umw.edu\/helpdesk\/#website","url":"https:\/\/technology.umw.edu\/helpdesk\/","name":"Help Desk","description":"UMW IT Support Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/technology.umw.edu\/helpdesk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory\/41851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory"}],"about":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/types\/advisory"}],"author":[{"embeddable":true,"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/users\/71"}],"wp:attachment":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/media?parent=41851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":41844,"date":"2016-08-19T13:39:51","date_gmt":"2016-08-19T17:39:51","guid":{"rendered":"http:\/\/technology.umw.edu\/helpdesk\/?post_type=advisory&p=41844"},"modified":"2016-08-19T13:54:33","modified_gmt":"2016-08-19T17:54:33","slug":"banner-scheduled-downtime-tonight-overnight","status":"publish","type":"advisory","link":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/","title":{"rendered":"Banner Scheduled Downtime Friday @6 PM and Overnight"},"content":{"rendered":"<p><strong>IT Support Services \u2013 Notice of Planned Downtime<\/strong><\/p>\n<p><strong>System:<\/strong> Banner Production System (Banner SSB, INB and Reporting)<\/p>\n<p><strong>Start Time:<\/strong> 6 PM, Friday, 8\/19\/16<\/p>\n<p><strong>End Time:<\/strong> 6 AM, Saturday, 8\/20\/16<\/p>\n<p><strong>Impact to You:<\/strong> The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This means that actions like registration and student payments through Banner via EaglePay must wait until the maintenance is complete and systems are returned to active status.<\/p>\n<p><strong>Updates: <\/strong>If needed, updates will be posted to our Twitter feed: <a href=\"http:\/\/twitter.com\/umwIT\">twitter.com\/umwIT<\/a><\/p>\n<p>Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.<\/p>\n<p><strong>Phone: 540-654-2255<br \/>\nIn Person: HCC Room 112<\/strong><br \/>\n<strong>Email: <a href=\"mailto:helpdesk@umw.edu\">helpdesk@umw.edu<\/a><\/strong><br \/>\n<strong>Website: technology.umw.edu\/helpdesk<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Support Services \u2013 Notice of Planned Downtime System: Banner Production System (Banner SSB, INB and Reporting) Start Time: 6 PM, Friday, 8\/19\/16 End Time: 6 AM, Saturday, 8\/20\/16 Impact to You: The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41844","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Banner Scheduled Downtime Friday @6 PM and Overnight - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Banner Scheduled Downtime Friday @6 PM and Overnight\" \/>\n<meta property=\"og:description\" content=\"IT Support Services \u2013 Notice of Planned Downtime System: Banner Production System (Banner SSB, INB and Reporting) Start Time: 6 PM, Friday, 8\/19\/16 End Time: 6 AM, Saturday, 8\/20\/16 Impact to You: The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. 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Affected components include Banner INB, SSB, and Reporting. […]","og_url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/","og_site_name":"Help Desk","article_modified_time":"2016-08-19T17:54:33+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/","url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/","name":"Banner Scheduled Downtime Friday @6 PM and Overnight - Help Desk","isPartOf":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/#website"},"datePublished":"2016-08-19T17:39:51+00:00","dateModified":"2016-08-19T17:54:33+00:00","breadcrumb":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-scheduled-downtime-tonight-overnight\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/technology.umw.edu\/helpdesk\/"},{"@type":"ListItem","position":2,"name":"Banner Scheduled Downtime Friday @6 PM and Overnight"}]},{"@type":"WebSite","@id":"https:\/\/technology.umw.edu\/helpdesk\/#website","url":"https:\/\/technology.umw.edu\/helpdesk\/","name":"Help Desk","description":"UMW IT Support Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/technology.umw.edu\/helpdesk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory\/41844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory"}],"about":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/types\/advisory"}],"author":[{"embeddable":true,"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/users\/71"}],"wp:attachment":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/media?parent=41844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":41828,"date":"2016-07-29T10:03:44","date_gmt":"2016-07-29T14:03:44","guid":{"rendered":"http:\/\/technology.umw.edu\/helpdesk\/?post_type=advisory&p=41828"},"modified":"2016-07-29T10:03:44","modified_gmt":"2016-07-29T14:03:44","slug":"banner-shared-drives-communicator-downtime-tonight-overnight","status":"publish","type":"advisory","link":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/","title":{"rendered":"Banner, Shared Drives and Communicator Downtime Tonight and Overnight"},"content":{"rendered":"<p><span class=\"_ch_j1\"><strong>IT Support Services \u2013 Notice of Planned Downtime<\/strong><\/span><\/p>\n<p><strong>System:<\/strong> Banner Production System, Shared Drives, Communicator<\/p>\n<p><strong>Start Time:<\/strong> 6 PM, Friday, 7\/29\/16<\/p>\n<p><strong>End Time:<\/strong> 6 AM, Saturday, 7\/30\/16<\/p>\n<p><strong>Impact to You:<\/strong> The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This means that actions like registration and student payments through Banner via EaglePay must wait until the maintenance is complete and systems are returned to active status. Shared network drives, and the Communicator messaging system will also be unavailable.<\/p>\n<p><strong>Updates: <\/strong>If needed, updates will be posted to our Twitter feed: <a href=\"http:\/\/twitter.com\/umwIT\" target=\"_blank\">twitter.com\/umwIT<\/a><\/p>\n<p>Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.<\/p>\n<p><strong>Phone: 540-654-2255<\/strong><\/p>\n<p><strong>In Person: HCC Room 112<\/strong><\/p>\n<p><strong>Email: <a href=\"mailto:helpdesk@umw.edu\" target=\"_blank\">helpdesk@umw.edu<\/a><\/strong><\/p>\n<p><strong>Website: technology.umw.edu\/helpdesk<\/strong><\/p>\n<p> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Support Services \u2013 Notice of Planned Downtime System: Banner Production System, Shared Drives, Communicator Start Time: 6 PM, Friday, 7\/29\/16 End Time: 6 AM, Saturday, 7\/30\/16 Impact to You: The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This means […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41828","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Banner, Shared Drives and Communicator Downtime Tonight and Overnight - Help Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Banner, Shared Drives and Communicator Downtime Tonight and Overnight\" \/>\n<meta property=\"og:description\" content=\"IT Support Services \u2013 Notice of Planned Downtime System: Banner Production System, Shared Drives, Communicator Start Time: 6 PM, Friday, 7\/29\/16 End Time: 6 AM, Saturday, 7\/30\/16 Impact to You: The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This means […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/\" \/>\n<meta property=\"og:site_name\" content=\"Help Desk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/banner-shared-drives-communicator-downtime-tonight-overnight\\\/\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/banner-shared-drives-communicator-downtime-tonight-overnight\\\/\",\"name\":\"Banner, Shared Drives and Communicator Downtime Tonight and Overnight - Help Desk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\"},\"datePublished\":\"2016-07-29T14:03:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/banner-shared-drives-communicator-downtime-tonight-overnight\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/banner-shared-drives-communicator-downtime-tonight-overnight\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/advisory\\\/banner-shared-drives-communicator-downtime-tonight-overnight\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Banner, Shared Drives and Communicator Downtime Tonight and Overnight\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/#website\",\"url\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/\",\"name\":\"Help Desk\",\"description\":\"UMW IT Support Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/technology.umw.edu\\\/helpdesk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Banner, Shared Drives and Communicator Downtime Tonight and Overnight - Help Desk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/","og_locale":"en_US","og_type":"article","og_title":"Banner, Shared Drives and Communicator Downtime Tonight and Overnight","og_description":"IT Support Services \u2013 Notice of Planned Downtime System: Banner Production System, Shared Drives, Communicator Start Time: 6 PM, Friday, 7\/29\/16 End Time: 6 AM, Saturday, 7\/30\/16 Impact to You: The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This means […]","og_url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/","og_site_name":"Help Desk","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/","url":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/","name":"Banner, Shared Drives and Communicator Downtime Tonight and Overnight - Help Desk","isPartOf":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/#website"},"datePublished":"2016-07-29T14:03:44+00:00","breadcrumb":{"@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/banner-shared-drives-communicator-downtime-tonight-overnight\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/technology.umw.edu\/helpdesk\/"},{"@type":"ListItem","position":2,"name":"Banner, Shared Drives and Communicator Downtime Tonight and Overnight"}]},{"@type":"WebSite","@id":"https:\/\/technology.umw.edu\/helpdesk\/#website","url":"https:\/\/technology.umw.edu\/helpdesk\/","name":"Help Desk","description":"UMW IT Support Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/technology.umw.edu\/helpdesk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory\/41828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/advisory"}],"about":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/types\/advisory"}],"author":[{"embeddable":true,"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/users\/71"}],"wp:attachment":[{"href":"https:\/\/technology.umw.edu\/helpdesk\/wp-json\/wp\/v2\/media?parent=41828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":41823,"date":"2016-07-27T07:32:20","date_gmt":"2016-07-27T11:32:20","guid":{"rendered":"http:\/\/technology.umw.edu\/helpdesk\/?post_type=advisory&p=41823"},"modified":"2016-07-29T10:00:09","modified_gmt":"2016-07-29T14:00:09","slug":"internet-connection-downtime-july-29th","status":"publish","type":"advisory","link":"https:\/\/technology.umw.edu\/helpdesk\/advisory\/internet-connection-downtime-july-29th\/","title":{"rendered":"Internet Connection Work Complete"},"content":{"rendered":"<p><strong>UPDATE:\u00a0 7:40am – July 29, 2016<\/strong><\/p>\n<p>The internet connection work is complete.\u00a0 If you are experiencing any continuing issues, please contact the Help Desk.<\/p>\n<p> <\/p>\n<p><strong>IT Support Services \u2013 Notice of Planned Downtime<\/strong><\/p>\n<p><strong>System:<\/strong> UMW and Apogee Internet Connections<\/p>\n<p><strong>Downtime Begins:<\/strong> 6 AM, Friday, July 29, 2016<\/p>\n<p><strong>Downtime Ends:<\/strong> 8 AM, Friday, July 29, 2016<\/p>\n<p><strong>Impact to You:<\/strong> Many systems are affected by this downtime. While the UMW and Apogee Internet connections are down for maintenance, availability of systems depends on where you are located. We are hopeful that this work will be completed quickly and with minimal impact, but please plan accordingly.<\/p>\n<p><em>The following applies to everyone:<\/em><\/p>\n<ul>\n<li>MyTime and MyTime Mobile will be unavailable.\n<ul>\n<li>Employees using a timeclock should continue to do so.\n<ul>\n<li>The punches are held by the clock. Once system validation is complete, the held punches will populate the timecard.<\/li>\n<\/ul>\n<\/li>\n<li>Employees (including students) working during the downtime, manually document your work times:\n<ul>\n<li>If you have edit capability you will update your timecard after MyTime is restored<\/li>\n<li>Those without edit capability will provide the documented work times to your supervisor, who will update your timecard after MyTime is restored<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>The UMW website will be available, but logging in to edit pages will not.<\/li>\n<li>UMW telephones and emergency call boxes are available and unaffected.<\/li>\n<li>No faculty or staff email can be sent or received outside UMW until the connection is restored.<\/li>\n<li>Student email will remain available except if accessing from the Fredericksburg Campus.<\/li>\n<\/ul>\n<p><em>If you are accessing systems from off campus:<\/em><\/p>\n<ul>\n<li>The following systems are unavailable: Banner INB, SSB, Reporting, Outlook & Webmail for faculty and staff, VPN connections.<\/li>\n<li>Any system that uses UMW Single Sign-On, including MyUMW and Canvas, is unavailable.<\/li>\n<\/ul>\n<p><em>If you are on the Fredericksburg Campus:<\/em><\/p>\n<ul>\n<li>Internet access through Apogee is unavailable.<\/li>\n<li>Banner will be available, but any other system that uses UMW Single Sign-On including MyUMW and Canvas is unavailable.<\/li>\n<li>Access to your email mailbox and calendars is available, however, no outside email can be sent or received until the connection is restored.<\/li>\n<li>Any system or information you access via the Internet is unavailable.<\/li>\n<\/ul>\n<p><em>If you are on Dahlgren or Stafford Campuses:<\/em><\/p>\n<ul>\n<li>Internet connections are NOT affected.<\/li>\n<li>Banner is available, but any other system that uses UMW Single Sign-On including MyUMW and Canvas is not available.<\/li>\n<\/ul>\n<p><strong>Updates:<\/strong> If needed, updates will be posted to our Twitter feed: (<a href=\"http:\/\/twitter.com\/umwIT\" target=\"_blank\">http:\/\/twitter.com\/umwIT<\/a>)<\/p>\n<p>Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.<\/p>\n<p><strong>Phone: 540-654-2255<\/strong><br \/>\n<strong>In Person: Hurley Convergence Center Room 112<\/strong><br \/>\n<strong>Email: <\/strong><a href=\"mailto:helpdesk@umw.edu\" target=\"_blank\"><strong>helpdesk@umw.edu<\/strong><\/a><br \/>\n<strong>Website: technology.umw.edu\/helpdesk<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE:\u00a0 7:40am – July 29, 2016 The internet connection work is complete.\u00a0 If you are experiencing any continuing issues, please contact the Help Desk.   IT Support Services \u2013 Notice of Planned Downtime System: UMW and Apogee Internet Connections Downtime Begins: 6 AM, Friday, July 29, 2016 Downtime Ends: 8 AM, Friday, July 29, 2016 […]<\/p>\n","protected":false},"author":71,"template":"","meta":{"_acf_changed":false,"_advisory_expires_time":"","_advisory_meta_include":false,"_links_to":"","_links_to_target":""},"class_list":["post-41823","advisory","type-advisory","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - 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