Yahoo Announces Email Password Compromise

On Jan 30th, 2014, Yahoo announced that a number of their email users usernames and passwords were compromised.  According to the company, the accounts were exposed through a data breach of a third party database.   Yahoo has not released any information about who the third party is or how many accounts were affected.  Yahoo is urging users to change their passwords.  They are also notifying affected users of the compromise via email or SMS Text Messaging.   At present, it is unknown whether any information other than username and password was taken.  Yahoo is working with federal law enforcement to investigate this breach. Recommendations: Change passwords for all Yahoo email accounts. Change passwords for all accounts that user the same user id or password as was used for the Yahoo email account. Use unique passwords for every site/system and change passwords on a periodic basis. Create passwords that are long (at least 8 characters), complex (utilize at least 3 of the 4 … [Read more...]

Tech Support Phone Scam

Some members of the UMW community are reporting receiving calls from a person that claims to be from "Windows technical support".  They explain that a virus is "coming from your IP address".  This is to try and get you to install software on your computer and allow them remote access. Please, note the phone number you receive the call from and hang up.  After you hang up please report the incident to the IT Help Desk or IT Security noting the time and phone number. DO NOT give them any information and DO NOT initiate a connection. Remember, if you are ever in doubt, hang up and call the IT Help Desk directly. 540-654-2255. Thank you for your assistance in keeping UMW safe! … [Read more...]

Maintenance to IT systems 12/28 and 12/31-1/2

Information Technologies will be performing maintenance to systems over the upcoming Winter Break.  This is traditionally a time when demand for systems is lower, reducing the risk that faculty, staff, and students will be inconvenienced by the outages/disruptions this work will cause. Planned Outages and List of Affected Systems The following production systems will be affected by this maintenance: December 28th (10 am to 10 pm) Banner PROD database December 31st 11 PM (start taking systems down) and January 2nd 2013 at 5 PM Banner SharePoint (EagleNet) SmartCall Filemaker Library Illiad VTLS Library Catalog Office Communicator Winter Help Desk Hours In addition to planned outages, IT Help Desk hours will be adjusted in the coming weeks, as follows. December 17 – 20, 2012 – Intersession Hours Monday – Thursday, 8:00 AM – 5:00 PM Friday, December 21, 2012 – Sunday, January 6, 2013 – Winter Break UNIVERSITY IS CLOSED The Help Desk … [Read more...]

Reminder about using the university network drives

UMW provides shared servers where individuals and departments can share files for network retrieval. Most UMW employees will automatically have access to the common shared space (New-Shares), as well as to the space that is shared by your department (for example, Mathematics).  Please take a moment to read the information as a refresher about each of these two drives below. “New Share” The “New Share”, commonly referred to as the U-drive, is open to all UMW employees.  All university employees can view documents in this folder.  Documents and forms that all university employees need access to can be placed here.  Individual documents should not be placed in this drive.  Users should not delete content on this drive that is not their own. It is a violation of the Electronic Storage of Highly Sensitive Data Policy to place highly sensitive data in this location.  If you have concerns about content on this page please contact Information Security. Department Share The … [Read more...]

Welcome to our newest employees

From left to right: Suzan Mastin, Shaun Melendy, Samantha Bergeron Suzan Mastin joined the UMW community in July as the Executive Administrative Assistant within the Information Technologies Division.  Suzan comes with a background and experience in the field of education as well as technology having taught in the public schools system followed by an IT career with the Society for Worldwide Interbank Financial Telecommunications (SWIFT) as a Senior Quality Management Specialist for Business Continuity and Disaster Recovery. As the Executive Administrative Assistant to the CIO, Suzan is responsible for the management and oversight of the office functions of the CIO and acts as a liaison between the CIO’s office and the campus community in regards to IT initiatives. Shaun Melendy was hired for the position of Sr. Linux/Unix Administrator in August. He previously supported  the data enters at Dahlgren and Quantico for the Dept. of Defense . As the Linux administrator Shaun is … [Read more...]

New wireless option

We are pleased to announce a change to wireless network access intended to make connecting to guest access easier for internal users.  Available later today, we have created a “UMW” SSID which will provide guest access to internal users by using your NETID and password.  UMW users who choose to use guest wireless can do so without completing the registration process by selecting the “UMW” network. It is important to note that guest wireless is not encrypted and does not provide access to the internal network.  This means that users will still need to use UMW-Secured to access Banner INB, Shared Drives, Exchange, and other services. Detailed information on the new wireless connection option and our existing connections is available at: We hope you find this additional wireless network helpful for your basic uses. … [Read more...]

Technology Downtime Notice for 7/13-7/15

Systems and Applications Outage: Information Technologies will be performing maintenance this weekend that will affect a number of production systems. The maintenance will begin Saturday, July 14 at 7:00AM, and will be completed by approximately 7:00PM. The following systems will be down during this maintenance window: Banner Production (down beginning 6 pm Friday – standard maintenance window) Banner QA (down beginning 6 pm Friday – standard maintenance window) Filemaker databases SPSS MatLab Vectorworks PCI Geomatica WebEvent Calendars Network Outage in GW: The network will go down in George Washington Hall on Friday, July 13 at 6:00 pm and will remain down through the evening of Sunday, July 15.  This will affect the wired and wireless network as well as the VOIP phones.  Voicemail will remain available and may be accessed from off-campus or other on-campus locations.  This outage will only impact George Washington Hall and is related to the TV … [Read more...]

SPAM Messgae: Health Benefits E-News Extra – June 29,2012

The Commonwealth has notified us of the following spam email being sent to state employees.  If you get this email, PLEASE delete and do not respond to it or click any links. Please contact the IT Help Desk (x2255) if you have any questions. … [Read more...]

UMW Information Security Advisory – Twitter SPAM and more

UMW has seen an increase in SPAM and suspicious messages circulating the campus community.  These include Twitter messages used to propagate SPAM.  Please do not click on links in suspicious messages and verify any message that is suspicious with senders. There are a few specific information security incidents we want to make you aware of: Twitter: “Someone has posted really bad things about you” This message or variants of it, sent via Twitter, directs users to click on a link.  This will install a virus.  Users who are sending this message or have clicked on such a link should immediately take the following steps. Change your Twitter password. Check the list of approved applications in Twitter. (Log in to, click on the drop down menu in the top right, select Settings and then Apps.) Sometimes an unknown or SPAM app is added to this list. If in doubt, you can err on the side of removing something as the worst that will happen if you wrongly remove a legit … [Read more...]

Campus Wireless Upgrade Completion!

Information Technologies has successfully completed phase one of the wireless infrastructure upgrade.  Substantial features include both expanded coverage and responsive performance throughout academic and student services buildings. In addition to this upgrade, students will now be able to use their Apogee credentials in both academic and student services buildings without having to authenticate through a clean-access client.  This login change provides time efficient access for residential students to the internet. Thank you for your patience during the completion of this project and we hope that you find these changes useful. Should you have any questions regarding the completion of this project or any related inquiries, please contact Deborah Hovey Boutchyard at or call 654-1217. … [Read more...]